18. Resolving conflict with communication
Conflict is inevitable and there is a way to resolve it without getting stressed out and hurt.
We all have different needs and ways of doing things and, let's face it, your way is best, right? You've spent your whole life working out the right way to do something and it can be tough when someone comes along with their ideas to mess it all up!
When you can step back from a situation and notice the emotion and needs that are hidden beneath the confrontation, and then let them go, you will soon find all your relationships improving.
Remember to take notes of the changes that occur - it can be easy to forget the difficulties when they have been resolved. It's great to be able to look back and see how far you've come.